Thirdfort/Homeppl Operations Analyst

Thirdfort is dedicated to protecting society from fraud and money laundering, having already safeguarded over 3 million individuals through significant transactions. The Operations Analyst role involves using advanced technology to detect fraud, analyze client applications, and produce reports, all while ensuring a high-quality experience for clients in various regulated sectors.

Responsibilities

• Use industry leading fraud detection tools to perform document analysis and identify fraud
• Analyse and review applications for our clients, ensuring that applicants meet risk criteria
• Provide advice and guidance to applicants to help accelerate the application process
• Produce reports to help us and our clients make the right decisions
• Work to deliver against ambitious targets - you’ll need to be highly organised and able to juggle enquiries
• You will have the ability to communicate effectively and persuasively; patience and empathy are essential
• Able to clearly explain complex requirements in fluent written English

Skills

• Excellent communication skills
• Ability to pick up a large volume of work each day
• Excellent attention to detail
• Professional manner
• Great written skills
• Ability to communicate effectively and persuasively
• Patience and empathy
• Ability to clearly explain complex requirements in fluent written English
• Highly organised and able to juggle enquiries
• Careful, with great attention to detail, and able to spot problems and resolve them quickly
• Tenacious and adaptable, maintains focus whilst working independently and remotely
• Interest in learning more about fraud detection
• 1-2 years similar experience, especially in the startup or tech or legal space
• Knowledge or understanding around Anti-Money Laundering and fraud/tenant referencing processes

Benefits

• Working hours are between 8.30am - 6pm, Mon-Fri, 40 hours per week
• Flexible working - We love our office culture and are looking for teammates who want to be part of it. This role is based on a hybrid model, with a minimum of 2 days per week in our Manchester office and the flexibility to work from home on the remaining days.
• We run socials for the support team every third so you get plenty of time to socialise with your colleagues. In the past this has included getting together to enjoy some great food, or doing a fun activity such as bowling or playing darts, or trying your hand at cricket!
• Annual leave allowance of 26 days, increasing to 30 with tenure and the option to buy additional days
• Work from home allowance
• Enhanced sick leave
• Private healthcare with our provider, AXA
• Uncapped budget for personal development
• Share options for all UK employees
• Wellness budget

Company Overview