Digital Account Executive

We power insights for better, safer workplaces…together. Are you ready to be a Kin-at-i-can? Do you love talking to people, understanding what makes them tick, and helping them find the right solution for their business? Are you someone who brings energy and curiosity to every conversation, and genuinely gets excited when a customer moves from interest to committed? Kinatico is an ASX-listed SaaS RegTech company with over 20 years in market. Our technology helps more than 10,000 organisations know their people — through Kinatico CVCheck, our background screening and verification platform, and Kinatico Compliance, our next-generation people compliance platform. We are growing, and this role sits at the centre of that growth. This is not a role for someone who wants to sit back and manage spreadsheets. This is a role for a curious closer who also happens to be a genuine relationship builder — someone who can convert a warm signed-up lead into an engaged, paying, loyal customer. You will work with inbound leads in the SMB market (organisations up to 500 employees), grow our existing customer base, and help businesses across Australia discover what Kinatico can do for them. OUR TEAM’S STRENGTH COMES FROM EVERYONE’S INDIVIDUALITY About you: 3–5 years in SMB B2B SaaS or technology sales, full-cycle preferred A natural connector — people enjoy talking to you and you know how to move a conversation forward with warmth and purpose You ask great questions, listen well, and lead with curiosity before you lead with the pitch Comfortable running product demonstrations and translating features into outcomes that matter to each buyer Self-managed and disciplined — you take ownership of your pipeline and your results without being chased Your curiosity and willingness to try new things knows no bounds Your enthusiasm for what you do is evident and contagious Proficiency with CRM platforms to manage pipeline and report on activity Comfortable using AI tools to work smarter, surface insights, and engage customers more effectively Familiarity with Compliance, RegTech, HR Tech, or workforce management technology is an advantage DELIVERING THE GOOD, STRIVING FOR THE GREAT What you will be doing: Engage and convert warm inbound leads through digital channels — email, chat, social, and webinars Interrogate the data to work out where the blockers are Run discovery calls and product demonstrations that feel like genuine conversations, not sales presentations Own the full sales cycle from first contact to paid conversion, with a target ramp to full quota within 90 days Grow revenue from existing customers through upsell and cross-sell across Kinatico Compliance and Kinatico CVCheck Maintain accurate, up-to-date pipeline hygiene in your CRM so you always know what is moving and what needs attention Qualify out quickly and decisively to stay focused on accounts with genuine fit and intent Use AI tools to surface insights from customer interactions and continuously sharpen your approach Work closely with the Customer Experience team to ensure a seamless handover and a customer journey that generates positive NPS Partner with Marketing & Product to share what you are seeing in market — what customers are buying, why, and what is resonating Feed customer requirements, objections, and emerging needs into the Product roadmap HOW WE MEASURE SUCCESS We care about conversions that stick. This role is measured on commercial outcomes and the quality of the customer relationships you create: Free-to-Paid Conversion Rate Time to First Conversion Outreach-to-Demo Rate and Demo-to-Close Conversion Rate Pipeline Velocity and Time to Upsell Monthly Recurring Revenue (MRR) generated 60/90-Day Retention Rate of converted accounts CRM data quality and activity logging compliance ARE YOU READY TO BE A KINATICAN? Where our passion, talent, delivery and impact collide, our purpose lives. We power insights for better, safer workplaces, helping organisations truly know their people. We are a global leader in Reg-Tech, and we are just getting started. Flexible and supportive work environment A culture of development and recognition, we want our people to thrive Work for an ASX listed company and a recognised leader in Reg-Tech Join the company at an incredibly exciting time and enter a world of energy, enthusiasm and innovation Apply Now! Apply with your resume (cover letter appreciated). Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised individuals tend to only apply when they check every box. If you think you have what it takes (a growth mindset) but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. Apply To This Job