Data Entry Team Lead – Call Support & Customer Assistance – Full‑Time – $32/hr – arenaflex Distribution Center

About arenaflex – Transforming Health & Wellness Through People‑Centric Service

arenaflex is a leading name in the health‑focused retail and distribution industry, dedicated to delivering compassionate, human‑first care to millions of customers every day. Our mission is simple yet powerful: to put the heart of wellbeing at the center of everything we do. By combining cutting‑edge technology with a deeply rooted culture of empathy, arenaflex creates an environment where employees feel empowered to make a real difference in the lives of our members, partners, and communities.

As a fast‑growing organization, arenaflex continuously invests in its people, offering robust training programs, clear career pathways, and a supportive workplace that values diversity, inclusion, and personal growth. If you thrive in a collaborative setting, love solving problems, and are eager to lead a dynamic team of data entry professionals, this is the opportunity you’ve been waiting for.

Position Overview – Data Entry Team Lead (Call Support & Customer Assistance)

We are seeking an enthusiastic, detail‑oriented Data Entry Team Lead to join our Ohio distribution center. This full‑time role operates Monday‑Friday, 8:00 am – 5:00 pm EST, and offers a competitive hourly rate of $32 plus a comprehensive benefits package. As the bridge between the Operations Manager, the department supervisors, and the front‑line associates, you will champion operational excellence, nurture a high‑performing team, and ensure that every piece of data is captured accurately and communicated efficiently.

Key Responsibilities

• Team Leadership & Collaboration: Guide, motivate, and support a team of data entry associates, fostering a culture of accountability, continuous improvement, and mutual respect.
• Operational Oversight: Assist the Department Manager and Supervisors in day‑to‑day operations, ensuring that all processes run smoothly and meet established performance metrics.
• Data Accuracy & Communication: Verify, enter, and transmit data with precision; communicate critical information clearly across shifts to maintain seamless workflow.
• Resource Allocation: Distribute work assignments strategically to balance workload, meet productivity targets, and address any bottlenecks.
• Problem Identification & Resolution: Utilize reports, dashboards, and system alerts to pinpoint issues that may hinder associate performance; develop and implement corrective actions.
• Staffing Coordination: Meet daily with the Operations Manager and Supervisors to assess staffing needs, schedule adjustments, and task prioritization.
• Training & Development: Conduct onboarding, ongoing training, and performance evaluations; track attendance and performance records to identify growth opportunities.
• Safety & Compliance: Enforce safe work practices, ensure adherence to all operational policies, and maintain a clean, organized work environment.
• Continuous Improvement: Participate in process‑enhancement initiatives, share best practices, and contribute ideas that drive efficiency and quality.
• Ad‑hoc Projects: Support the Manager on special projects, pilot programs, or any additional duties as assigned.

Essential Qualifications

• Minimum age of 18 years.
• High school diploma or equivalent; a Bachelor’s degree is preferred but not mandatory.
• Demonstrated ability to read, write, and calculate with high accuracy.
• Exceptional written and verbal communication skills; ability to convey information clearly, concisely, and courteously.
• Proficiency with Microsoft Office Suite—especially Excel, Word, and PowerPoint.
• Solid experience with Warehouse Management Systems (WMS) and general computer literacy.
• Strong leadership qualities, critical‑thinking ability, and the capacity to work independently while managing multiple priorities.
• Willingness to work beyond a standard 40‑hour week when business needs require.
• Commitment to punctuality, reliability, and adherence to all safety protocols.

Preferred Qualifications & Experience

• Prior experience in a distribution center or similar high‑volume environment.
• Associate degree in Business, Logistics, or a related field.
• Familiarity with data‑entry best practices, quality‑control procedures, and performance‑tracking tools.
• Experience leading a team of 10+ associates in a fast‑paced setting.
• Exposure to continuous‑improvement methodologies such as Lean or Six Sigma.

Core Skills & Competencies

• Attention to Detail: Ability to spot errors and maintain data integrity under tight deadlines.
• Interpersonal Skills: Build strong relationships with peers, supervisors, and cross‑functional partners.
• Organizational Ability: Manage multiple tasks, prioritize effectively, and keep the team on track.
• Problem‑Solving: Analyze data trends, identify root causes, and implement sustainable solutions.
• Technology Savvy: Comfortable navigating multiple software platforms and learning new systems quickly.
• Coaching Mindset: Passion for developing others, providing constructive feedback, and celebrating successes.

Career Growth & Learning Opportunities

arenaflex is committed to your professional development. As a Data Entry Team Lead, you will have access to:

• Structured onboarding and continuous training programs tailored to leadership development.
• Mentorship from senior managers and exposure to cross‑departmental projects.
• Clear pathways to advance into senior supervisory, operations management, or specialized roles within the supply‑chain network.
• Tuition reimbursement and access to free online courses covering topics such as data analytics, project management, and advanced Excel techniques.
• Regular performance reviews that focus on skill enhancement and career aspirations.

Work Environment & Culture at arenaflex

Our Ohio distribution center is a vibrant, collaborative hub where safety, respect, and innovation are woven into the daily fabric. You will work in a modern facility equipped with ergonomic workstations, state‑of‑the‑art technology, and a supportive team that values each individual’s contribution. arenaflex promotes a culture of inclusion, where diverse perspectives are celebrated and every employee is encouraged to bring their authentic self to work.

Compensation, Perks & Benefits

In addition to a competitive hourly wage of $32, arenaflex offers a comprehensive benefits package designed to support your health, financial security, and work‑life balance:

• Health Coverage: Medical, dental, and vision plans with generous employer contributions.
• Prescription Benefits: Access to discounted pharmacy services.
• Retirement Savings: 401(k) plan with company match to help you build a secure future.
• Employee Stock Purchase Plan: Opportunity to purchase arenaflex stock at a favorable rate.
• Paid Time Off (PTO): Vacation, sick leave, and paid holidays to recharge and spend time with loved ones.
• Disability & Life Insurance: Short‑term and long‑term disability coverage, plus life insurance options.
• Wellness Programs: On‑site fitness discounts, health screenings, and wellness challenges.
• Employee Discounts: Ongoing discounts on arenaflex products and services.
• Continuous Learning: Free access to development courses, certifications, and leadership workshops.

Why Join arenaflex?

At arenaflex, you are not just filling a role—you are becoming part of a purpose‑driven organization that puts people first. Whether you are an experienced leader looking to sharpen your management skills or a motivated professional eager to grow, arenaflex provides the platform, resources, and community to help you succeed. Our commitment to employee wellbeing, transparent communication, and career advancement makes us an employer of choice in the industry.

How to Apply

If you are ready to lead a dedicated team, champion data integrity, and contribute to arenaflex’s mission of delivering compassionate health solutions, we want to hear from you. Click the link below to submit your application and start your journey with arenaflex today.

Apply Job!