Case Manager, Level III

Job Description:

• Manages an assigned caseload (fluctuates) of post release services (Levels I, II & III).
• Complies with US and ORR policies, procedures, and mandated timeframes.
• Schedules and conducts interviews with care provider staff, children, and sponsors.
• Assesses safety on an ongoing basis, and identifies, verifies, and makes recommendations in areas where additional support, resources, and information may be needed to meet a child’s needs.
• Maintains telephone contact and conducts virtual and in-person home visits with children and sponsors.
• Provides crisis intervention services directly, safety planning as needed, and connect family to services to ensure child’s safety and well-being in a crisis.
• Collaborates with children and sponsors, as well as available informal support and access to resources, to develop a plan to ensure the safety of the child and family.
• Acts as a point of contact or liaison for the child, sponsor, and external agencies.
• Utilizes trauma focused approaches and therapeutic support to children and families with significant needs.
• Provides culturally and linguistically appropriate services and comprehensive clinical case management services through screenings, assessments, evaluations, and providing psychoeducation to children and their sponsor.
• Maintains appropriate documentation, safeguards confidential records, and protects personally identifiable information according to program regulations.
• Identifies and reports concerns related to children and sponsors, life changing events and significant incidences to the supervisor and ORR.
• Acts as a mandated reporter and reports abuse/neglect to child protective services.
• Participates in training, meetings, and maintains quality improvement initiatives as recommended.
• This role requires travel to conduct in person post release home visits in surrounding locations in the United States.
• May include working evenings and weekends to meet required timeframes.
• Related duties as assigned and may be revised as needed to meet program needs.

Requirements:

• A Master of Social Work (MSW) or an equivalent degree in psychology, sociology, or other behavioral science or social service field; or relevant behavioral science in which direct clinical experience is a program requirement; or a bachelor’s in one of the aforesaid fields with at least 5 years of clinical experience and may be licensed eligible.
• Must be skilled in writing professional, thorough assessment reports and experience working with immigrant populations and has provided trauma informed clinical interventions for youth.
• Knowledge of family preservation, kinship care, trauma informed practices, child welfare policies and procedures, and relevant state and federal laws and regulations.
• Experience in providing Post Release Services and working with immigrant populations.
• Effective communication and interpersonal skills to successfully interact with families, caseworkers, and other stakeholders.
• Ability to handle sensitive and confidential information with discretion.
• Fluent in English and Spanish (verbal/written).
• Proficiency in Microsoft Office and data entry systems.
• A valid driver's license, available to travel to conduct in person visits and to different areas or regions nationally.

Benefits:

• Remote work for eligible positions.
• Urban Strategies offers a comprehensive benefits package including medical, dental, and vision coverage.
• In addition to these benefits, we provide company-paid life and disability insurance.
• 401K matched contributions up to 4%.
• Employee Assistance Program.
• Vacation time is generous but varies depending on program and position.
• 9 Sick Days and 11 Holidays.
• Every teammate gets long and short-term disability free.
• Positions that require laptops, the company provides one.
• Positions that require cellphone, company issues one.

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