Billing and Follow-up Representative – PFS, Hospital Medical Billing Follow-up, Medicaid
Job Description:
- Performs the day-to-day billing and follow-up activities within the revenue operations for an assigned Patient Business Services (PBS) location
- Documents claims billed, paid, settled, and follow-up in appropriate system(s)
- Identifies and escalates issues affecting accurate billing and follow-up activities
- Communicates with appropriate hospital departments to clarify billing discrepancies
- Proactively follows up on delayed payments by contacting patients and third-party payers
- Assists in the training and education of Billing and Follow-Up Representative I colleagues.
Requirements:
- High school diploma or Associate's degree in Accounting or Business Administration or related field
- Minimum of three (3) or more years of direct experience and relevant knowledge of revenue cycle functions and systems
- Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
- Excellent verbal and written communication and organizational abilities
- Strong interpersonal skills in dealing with internal and external customers
- Accuracy, attention to detail and time management skills
- Ability to work independently.
Benefits:
- Health insurance
- Paid time off
- Professional development opportunities
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