Remote Customer Service/Call Center Representative
Industry: Security Monitoring Services Why Consider This Job Opportunity... Competitive pay rate of $17.49 per hour Access to healthcare benefits, including short-term and long-term disability coverage 401(k) plan with company match Life insurance and wellbeing benefits provided Generous paid time off policy, with up to 120 hours accrued in the first year Opportunity for career advancement within the organization What To Expect (Job Responsibilities) Verify, respond to, and dispatch emergency signals Answer incoming calls and notify customers of non-emergency signals Process basic data changes to customer accounts Handle signals from various locations and TTY stations Work under close supervision during the first 30 days What Is Required (Qualifications) High School Diploma or General Education Degree (GED) Proficiency in verification and dispatching of alarms to police/fire agencies Knowledge of different types of signals and standard operating procedures (SOPs) Familiarity with computers, Microsoft Office applications, and the internet Excellent communication and listening skills How To Stand Out (Preferred Qualifications) One to three months of related experience or training/certification Basic knowledge and understanding of VIP accounts and department At Talentify, we prioritize respecting candidate privacy and championing equal-opportunity employment. Central to our mission is partnering only with companies that echo this commitment. We strive to foster a fair, transparent, and secure hiring environment for all. Should you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!