Part-Time Data Entry Coordinator for Program Impact and Alumni Outcomes Evaluation – Data Integrity, Quality Control & Remote Position at arenaflex

Join arenaflex: Where Data Drives Transformative Social Impact

At arenaflex, we believe in the power of data to tell stories of transformation, empowerment, and upward mobility. Our organization stands at the forefront of building a diverse movement of upwardly mobile first-generation college graduates who are breaking barriers and overcoming underemployment through digital skills and peer connections. We're not just measuring impact—we're creating the American Dream as a tangible reality for those who strive to achieve brighter futures for themselves and their families. By connecting underemployed first-gen college graduates to one another through cohorts and across generations of cohorts, arenaflex is reshaping what economic mobility looks like in America.

Our intervention for underemployed graduates has already produced compelling wage outcomes for thousands of first-generation and low-income graduates across major metropolitan areas including New York, California, Illinois, and Florida. Within just 12 months of program completion, four-in-five arenaflex alumni achieve full employment. These aren't just statistics—they're families transformed, careers launched, and communities strengthened. To continue this vital work and ensure we're effectively tracking our impact, we need a meticulous, data-driven professional to join our team as a Part-Time Data Entry Coordinator for Program Impact and Alumni Outcomes Evaluation.

This isn't your typical data entry role. You'll be at the intersection of technology, impact evaluation, and social change. Your work will directly influence how we understand, improve, and communicate the effectiveness of our programs. Every data point you enter, every discrepancy you resolve, and every report you generate contributes to our mission of ensuring upward mobility is accessible to all who work for it.

The Role: Data Entry Coordinator – Program Impact & Alumni Outcomes

As a Part-Time Data Entry Coordinator on arenaflex's Design & Evaluation team, you will serve as the guardian of our alumni employment and earnings data. In this pivotal role, you'll ensure that arenaflex has a single, accurate "source of truth" for fellow and alumni outcomes data that drives strategic decision-making, impact reporting, and program improvement initiatives. Your meticulous attention to detail will safeguard the integrity of data that demonstrates the effectiveness of our programs and helps us secure continued support to expand our impact.

This is a non-exempt part-time position requiring 15-20 hours per week, offering a competitive hourly rate of $25. The role runs for approximately nine months from October 2024 to June 2025, with potential for extension based on organizational needs and performance. You'll work remotely from within commuting distance of one of arenaflex's program sites, collaborating with colleagues across the Design & Evaluation, Alumni, Partnerships, and Program Operations teams to ensure data quality, integrity, and accessibility.

Your Primary Responsibilities

The success of this role is measured by your ability to maintain data integrity, support comprehensive data collection efforts, and collaborate across teams to optimize processes. Your key responsibilities will be distributed across three primary areas, each critical to arenaflex's mission and operations.

Data Integrity and Quality Control (50%)

• Maintain Data Excellence: Serve as the primary guardian of data integrity through consistent monitoring, quality control protocols, and meticulous attention to detail. Your work ensures that arenaflex's data reflects the true impact of our programs.
• Generate and Clean Data Extracts: Regularly generate and cleanse extracts from Salesforce and other data management systems to prepare them for quality analysis. Your work will involve identifying anomalies, formatting inconsistencies, and data gaps that need attention.
• Verify and Correct Data: Employ multiple verification methods to cross-reference and validate alumni employment outcomes data. When discrepancies are identified, you'll take initiative to correct them and fill in missing data points, ensuring our records are complete and accurate.
• Survey-to-System Data Migration: Ensure 100% data accuracy as employment updates from program surveys in Brightspace are systematically entered into Salesforce. This critical workflow requires precision and systematic tracking to prevent data loss or errors.
• Transition Monitoring: Monitor and validate data at the critical transition points from program to alumni stages, ensuring seamless matching of data between Brightspace LMS and Salesforce systems. This transition period is when data is most vulnerable, requiring extra vigilance.
• Quality Assurance Documentation: Create and maintain documentation of quality control processes, error patterns identified, and corrective actions taken to establish best practices and prevent future data integrity issues.

Data Collection and Reporting (30%)

• Administer National Data Collection: Support the comprehensive administration of national post-program outcomes data collection initiatives. This includes coordinating employment survey distribution, managing email communications, and utilizing text messaging campaigns to maximize response rates from fellows and alumni.
• Generate Monthly Employment Verification Reports: Pull and prepare monthly reports identifying new alumni (within 12 months of program completion) who lack employment verifications. These reports will be shared with Alumni Managers to facilitate timely verification updates and complete our alumni outcomes data.
• Salary Data Tracking and Verification: Generate monthly reports highlighting new alumni missing salary data, partnering directly with the alumni team to verify and update this critical information in Salesforce. Accurate salary data is essential for measuring the economic impact of our programs.
• Employer Field Synchronization: Regularly monitor, update, and synchronize the "employer" fields within Salesforce to ensure consistency and accuracy in all reporting. Employer data must be standardized for effective analysis and reporting to stakeholders.
• Response Rate Monitoring: Track and report on data collection response rates, identifying patterns in engagement and suggesting strategies to improve participation in outcomes surveys and data collection efforts.
• Reporting Dashboard Support: Assist in maintaining and updating data dashboards that provide real-time visibility into key metrics, enabling program leaders to make data-informed decisions about program improvements and strategic initiatives.

Process Optimization and Collaboration (20%)

• Cross-Functional Collaboration: Work closely with team members across the Alumni, Program Operations, and Partnerships teams to understand data collection needs, identify pain points in current processes, and develop collaborative solutions.
• Process Improvement Initiatives: Identify opportunities to optimize data collection and entry processes, making recommendations to streamline workflows, reduce manual errors, and improve overall efficiency while maintaining data quality standards.
• Team Communication: Serve as a communication bridge between the Design & Evaluation team and other departments, ensuring that data quality concerns are proactively addressed and that stakeholders have access to the information they need.
• Training and Support: Assist in creating documentation and providing guidance to team members on proper data entry protocols, quality control procedures, and best practices for maintaining data integrity across systems.
• Feedback Loop Creation: Help establish feedback mechanisms that allow program teams to communicate data quality concerns and suggestions for improvement to the Design & Evaluation team in a structured manner.

Who Thrives in This Role at arenaflex

Essential Qualifications

We're seeking candidates who bring not just technical skills, but a genuine passion for arenaflex's mission and the meticulous mindset required for data integrity work. The ideal candidate will possess:

• One year of professional experience in data entry and/or data management roles, specifically demonstrating proficiency with Microsoft Excel or Google Sheets for data input, organization, and analysis, as well as experience using Salesforce or similar customer relationship management systems to track and monitor data.
• Demonstrated stakeholder management skills with the ability to plan and execute processes involving multiple stakeholders and departments. This includes proven customer service skills with solid follow-up and follow-through practices to ensure tasks are completed accurately and on time.
• Professional discretion and integrity in handling sensitive and confidential information, with a clear understanding of data privacy protocols and ethical data handling practices. You'll be working with personal and employment information that requires the highest standards of confidentiality.
• Proficiency in data management software, with Salesforce experience preferred. Familiarity with Learning Management Systems (LMS) such as Brightspace, as well as tools like LinkedIn Sales Navigator and LiveAlumni, is highly advantageous.
• Strong organizational skills with the ability to manage multiple concurrent tasks, prioritize competing deadlines, and maintain systematic records of work completed.

Key Skills and Competencies for Success

Beyond the technical qualifications, the successful candidate will embody several core competencies that drive excellence in this role and alignment with arenaflex's values:

• Attention to Detail: Meticulous focus on the small elements of every task or project, ensuring accuracy and quality in every aspect of work. You notice what others miss—the misplaced decimal, the inconsistent date format, the missing data point—and take proactive steps to correct it.
• Workload Management: Excellent organizational, time management, and project management skills with the ability to self-direct in a remote work environment. You create systems to track your work, manage your time effectively, and deliver consistent quality without close supervision.
• Communication Excellence: Superior interpersonal, oral, and written communication skills that enable you to confidently and comfortably engage with colleagues across the organization. You can explain complex data issues clearly and advocate for quality standards in a collaborative manner.
• Problem-Solving & Critical Thinking: The analytical ability to assess complex data situations, evaluate multiple options for resolution, and make informed decisions to address challenges effectively. You're a detective when it comes to data discrepancies, using logical reasoning to identify root causes and implement sustainable solutions.
• Adaptability and Learning: The flexibility to work with multiple data systems and adapt to changing processes as the organization evolves. You're eager to learn new tools and techniques that can improve data quality and efficiency.
• Mission Alignment: A genuine commitment to arenaflex's mission of building upward mobility for first-generation college graduates. You understand that data isn't just numbers—it's stories of transformation that deserve to be told accurately and powerfully.

Why Join arenaflex?

Career Growth and Learning Opportunities

This role offers exceptional opportunities for professional development and career advancement. As a Data Entry Coordinator, you'll gain hands-on experience with industry-leading data management systems including Salesforce, Brightspace LMS, and specialized data verification tools. You'll develop expertise in data quality assurance, process optimization, and cross-functional collaboration—skills highly valued across nonprofit, for-profit, and public sector organizations. Your work will directly contribute to strategic initiatives, giving you visibility into how data drives decision-making at an organizational level.

Additionally, you'll have the opportunity to develop relationships with colleagues across multiple departments, expanding your professional network and gaining insights into program operations, alumni engagement, partnerships, and evaluation methodologies. For those interested in careers in data analytics, program evaluation, nonprofit operations, or social impact measurement, this role provides an ideal foundation for growth.

Work Environment and Company Culture

At arenaflex, we've cultivated a culture that values precision, collaboration, and continuous improvement. Our Design & Evaluation team is committed to excellence in data management while maintaining a supportive, learning-oriented environment. You'll work alongside dedicated professionals who are passionate about using data to drive social impact and who will provide mentorship, guidance, and collaboration as you grow in the role.

Our remote work environment is designed for flexibility while maintaining strong team connections. You'll participate in regular team meetings, one-on-one check-ins with your supervisor (the Managing Director of Design & Evaluation), and cross-functional project teams that ensure you're integrated into the organizational fabric. We believe in work-life balance and provide clear expectations around deliverables while allowing flexibility in how you structure your 15-20 hours per week to meet your commitments.

Compensation and Benefits

As a part-time hourly employee at arenaflex, you'll receive a competitive hourly rate of $25 per hour, reflecting the value we place on data quality and the skills required for this role. This translates to approximately $1,500-$2,000 per month before taxes, depending on the exact hours worked. While this is a part-time position, you'll be fully integrated into the arenaflex community and have access to professional development resources, team-building activities, and the satisfaction of contributing to meaningful social impact work.

Geographic Requirements and Residency Policy

To ensure effective collaboration and accessibility to program sites, all arenaflex employees must reside within commuting distance (approximately two hours) of one of our program locations. This role is open to candidates residing in the Chicago, Los Angeles, Miami, New York, or Bay Area metropolitan areas, or within the states of California, Connecticut, Florida, Illinois, Indiana, New Jersey, or New York. This geographic requirement ensures that you can participate in occasional in-person meetings or events while primarily working remotely.

Our Commitment to Diversity, Equity, and Inclusion

At arenaflex, diversity, equity, and inclusion aren't just values—they're foundational to our mission and our identity. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics. We actively seek to build a diverse staff that is representative of the communities we serve, and we believe that diverse perspectives strengthen our work and our impact.

We strongly encourage applications from candidates who are first-generation college graduates, who have personally experienced underemployment, or who bring diverse life experiences that enhance our understanding of the communities we serve. arenaflex is committed to creating an inclusive environment where all employees can bring their authentic selves to work and thrive professionally.

Take the Next Step in Your Career

If you're a detail-oriented professional who's passionate about data quality and wants to contribute to an organization that's transforming lives through economic mobility, we want to hear from you. This is your opportunity to join arenaflex at a pivotal moment, using your skills to build the data infrastructure that will help us expand our impact and reach more first-generation college graduates in the years to come.

Every data point you manage, every discrepancy you resolve, and every process you optimize will directly contribute to our ability to demonstrate impact, secure resources, and ultimately help more individuals achieve the upward mobility they deserve. This is more than a data entry role—it's a chance to be part of a movement that's rewriting the American Dream for a new generation.

Applications are accepted until October 2, 2024, with a desired start date of October 28, 2024. Don't miss this opportunity to join arenaflex's mission-driven team. Apply today and take the first step toward a rewarding role where your work makes a measurable difference in the lives of thousands of first-generation college graduates across America.

Join arenaflex—where data meets purpose, and where your attention to detail helps build pathways to economic mobility for those who've worked hard to earn their chance at the American Dream.