[Remote] Remote Application Analyst (Document Accessibility and Alternate Format)

Note: The job is a remote job and is open to candidates in USA. Crawford Technologies is an award-winning, global provider of high-value solutions for high-volume documents, seeking a motivated and detail-oriented Accessibility Application Analyst to join their Accessibility Center of Excellence (ACE) Services team. This role involves applying accessibility standards, managing proprietary software, and assisting with document accessibility assessments while working independently within a supportive team environment.

Responsibilities

• Apply alternate format rules, industry standards, and Crawford Technologies guidelines
• Learn and apply accessibility standards such as WCAG, PDF/UA, and HHS requirements
• Configure and manage proprietary software, including ICF/INI files and processing logic
• Build, test, and maintain automated applications used to create accessible customer documents
• Assist with document accessibility assessments and generate assessment reports
• Work with configuration files, proprietary tools, and version control systems across test and production environments
• Participate in requirements gathering, estimating timelines, and documenting application updates
• Troubleshoot application issues using diagnostic tools and guidance from senior team members and managing incident tickets
• Communicate requirement changes to the Project Manager
• Provide training to team members and support occasional client training sessions
• Continuously learn new tools, programming concepts, and accessibility best practices

Skills

• Previous programming experience required
• Python – Required
• Knowledge of alternate format industry standards required
• Proficient in the creation of Accessible PDF documents and knowledge of WCAG Guidelines, HHS, and PDF/UA Standard an asset
• Candidates must demonstrate the ability to work independently with minimal direction, managing their own workload and priorities effectively
• Strong critical thinking skills are essential — we are looking for individuals who can analyze problems thoughtfully, connect the dots across complex scenarios, and bring well-reasoned solutions to the table
• Self-awareness is equally important — we value candidates who understand their own strengths and limitations, communicate openly, and are committed to continuous growth
• Development background – Strongly preferred
• Backend development experience – Strongly preferred
• Rexx – Not required, but highly desirable and considered a strong differentiator
• Eclipse framework experience – Not required and not a disqualifier, but a welcome addition
• Print stream knowledge preferred
• Preferred Bachelor's degree in software development or certifications and proven applicable experience
• Professional services background is highly desirable, as candidates from this environment tend to bring a strong client-focused mindset and adaptability

Benefits

• Competitive salary (Commensurate with experience and position and eligible discretionary bonus)
• Medical
• Dental
• Vision
• Short Term Disability
• Long Term Disability
• Group and Voluntary Life
• Sick Time Pay
• Vacation Pay
• Holiday Pay

Company Overview