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[Remote] Software Engineer (L2)

Remote · USA Full-time New today

Note: The job is a remote job and is open to candidates in USA. Twilio is a company shaping the future of communications and is looking for a talented Software Engineer to join their Messaging team. The role involves designing, building, and optimizing systems for messaging functionalities while collaborating with cross-functional teams to deliver reliable solutions.

Responsibilities

  • Design and build large-scale distributed messaging and media systems with a focus on reliability, availability, scalability and performance
  • Work closely with stakeholders and product teams to gather business requirements and translate them into effective technical solutions
  • Own your code end-to-end from development to deployment and provide operational support through on-call rotations
  • Take ownership of troubleshooting and resolving operational issues, with opportunities to enhance existing troubleshooting processes and tools
  • Participate in the refinement of the team's ticket backlog, estimating work and follow Agile ceremonies
  • Mentor early in career engineers and contribute to a culture of continuous learning and improvement

Skills

  • Bachelor's Degree in CS or related field or equivalent working experience
  • 3+ years of related software development experience shipping multiple products / services
  • Proficiency in one or more programming languages including Java, Scala, C, C++ and advanced concepts like asynchronous programming, multi-threading etc
  • Experience in AWS cloud solutions, Kubernetes/EKS, CI/CD pipelines like Buildkite & containerization frameworks like Docker
  • Experience with asynchronous communication patterns like Kafka, SQS, RabbitMQ etc
  • Experience with relational and non-relational databases, SQL queries, query optimizations and ETL tools
  • Experience with Testing & Automation
  • Curiosity and interest in learning new programming languages and frameworks
  • Working in agile teams or startup environments with strong customer focus. Commitment for engineering practices that ensure safe and fast paced releases of services
  • Demonstrated organizational agility, cross-team collaboration, commitment for results, and excellent written and verbal communications
  • On-call experience debugging large scale distributed systems
  • Experience with Devops infrastructure, specifically IaC tools like Terraform and ArgoCD
  • A strong plus if you have prior experience with MMS/SMS/RCS messaging protocols
  • Experience designing and implementing large scale solutions
  • Experience working in distributed and concurrent systems
  • Proficiency in debugging production infrastructure and services
  • Ability to work independently and as part of a team

Benefits

  • Equity plan
  • Corporate bonus plan
  • Health care insurance
  • 401(k) retirement account
  • Paid sick time
  • Paid personal time off
  • Paid parental leave
  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare
  • A retirement savings program
  • Offerings vary by location

Company Overview

  • Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.twilio.com/.
  • Company H1B Sponsorship

  • Twilio has a track record of offering H1B sponsorships, with 12 in 2026, 215 in 2025, 168 in 2024, 209 in 2023, 369 in 2022, 264 in 2021, 157 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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