[Remote] Sales Operations Manager

Note: The job is a remote job and is open to candidates in USA. Soracom is a global IoT connectivity platform founded by AWS veterans, serving over 20,000 customers worldwide. They are seeking a Sales Operations Manager to support their US and Europe/UK sales organizations by building systems and processes that enhance sales performance and drive continuous improvement.

Responsibilities

• Maintain and Kaizen Salesforce across US and EUK regions
• Build regional dashboards and consolidated forecast reporting
• Lead kaizen of the sales process across US & EUK
• Standardize and adapt workflows across regions
• Drive async coordination via Slack across time zones

Skills

• Must be fluent in English and possess excellent writing skills
• Legally eligible to work in the United States
• Experience supporting or managing sales operations across multiple regions — ideally US and EMEA/UK simultaneously
• Proven track record applying kaizen or continuous improvement methodologies to sales or business processes
• Hands-on Salesforce administration experience including multi-currency and multi-territory configuration
• Proficient with BI tools (Looker, Superset) for building exec-ready, multi-region dashboards
• Comfortable with async-first collaboration in Slack across US and European time zones
• Strong analytical mindset — able to translate multi-region pipeline and performance data into actionable insights for leadership
• Be autonomous and driven, with a positive and enthusiastic attitude
• Able to work from home and has a dedicated and quiet focus area or workspace
• Ability to thrive in a growing, fast-paced work environment
• You're comfortable exploring and using emerging AI tools to enhance efficiency, effectiveness, and creativity in your work
• Bachelor's Degree or relevant experience preferred
• Knows the basic IT around servers, networking, and AWS services
• Has previous working experience or exposure to Slack
• WFH experience
• Salesforce Admin Certification is a bonus
• Spanish language skills are a bonus

Benefits

• Work from wherever you want in the US - as long as you have a great internet connection.
• Flexible working hours
• Brand new, up-to-date equipment to work with
• An environment where you’ll learn more in 6 months than you would typically in several years.

Company Overview