Workforce Management Professional
The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making. The role involves assessing organizational staffing and inventory demands, identifying requirements and solutions to meet operational objectives. The Workforce Management Professional 2 will provide analysis at the segment level, connecting workforce planning with inventory performance and resource distribution.
Requirements
- 2 years or more of Workforce Management experience, specifically in real-time or inventory management
- Customer-facing experience and proven ability to lead conversations with various levels of leadership
- Ability to provide guidance, instruction and direction to team members to successfully deliver on plans and projects
- Comprehensive knowledge of Microsoft products
- Demonstrated ability to articulate ideas effectively in both written and oral forms
- Strong analysis, critical thinking, and analytical problem-solving skills
- Ability to handle multiple tasks and deadlines with attention to detail
- Knowledge of Aspect WFM platform
Benefits
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- Short-term and long-term disability
- Life insurance
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