Technology Technical Support Representative-Work at Home

Employer Industry: Digital Business Services Why Consider this Job Opportunity... - Competitive Wages - Full Benefits (Medical, Dental, Vision, 401k, and more) - Paid Time Off - Employee wellness and engagement programs - Opportunity for career growth and advancement within the organization What to Expect (Job Responsibilities): - Provide front line, first level, technical assistance for consumers - Resolve technical problems in a fast-paced, customer-facing environment - Troubleshoot and resolve issues related to high-speed internet services and devices - Demonstrate advanced product knowledge to solve customer issues - Open and manage trouble ticket system for user issues and network problems What is Required (Qualifications): - Must be over 18 years of age - High School Diploma or equivalent - Comfort with desktop computer systems - Proven oral and written communication skills - Demonstrated problem-solving skills How to Stand Out (Preferred Qualifications): - Familiarity with personal computers, operating systems, software, and computer terminology At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!