Customer Support Specialist (Remote - $18/hr)

Employer Industry: Pest Management Services Why Consider This Job Opportunity... • Salary up to $18/hr • Comprehensive benefits package including medical, dental, vision, maternity, and life insurance • 401(k) plan with company match and employee stock purchase plan • Paid vacation, holidays, and sick leave • Opportunities for career growth and development through award-winning training programs • Chance to work in a recession-resistant industry with a stable employer What To Expect (Job Responsibilities) • Answer incoming calls and make outbound calls to customers to schedule, confirm, and follow up on service appointments • Navigate a Windows-based and web-based system to track routes and optimize current and future schedules • Schedule appointments for technicians to minimize drive time and recommend alternative routes when necessary • Use listening skills to identify customer concerns and evaluate their needs • Maintain customer database with accurate information, including call details and payment records What Is Required (Qualifications) • High School Diploma or equivalent required • Valid driver’s license with a good driving record • Ability to pass a drug screen and background check • Ability to obtain the appropriate pesticide license/certification if required (company paid) • Customer service experience preferred How To Stand Out (Preferred Qualifications) • Previous experience in customer service or related field • Strong organizational skills and attention to detail • Ability to work independently in the field • Willingness to work in various weather conditions • Familiarity with pest management or similar industries #PestManagement #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!