Part-time Customer Service Associate (100% remote)

Employer Industry: Banking and Financial Services Why Consider This Job Opportunity... • Part-time position with a flexible schedule from 1 PM to 5 PM, Monday through Friday • Opportunity to work remotely within the employer's footprint • Professional development through training on bank policies and compliance • Chance to provide exceptional customer service and impact customer satisfaction • Collaborative work environment with opportunities to partner with other departments What To Expect (Job Responsibilities) • Respond to and resolve inbound customer requests related to bank products and services • Build and maintain customer relationships, ensuring a high level of service • Assess and prioritize customer inquiries based on urgency • Serve as a liaison between customers and other bank departments • Perform general clerical duties and assist with various departmental tasks What Is Required (Qualifications) • High school diploma or GED • Minimum of one year of experience in banking or financial services in a customer service role • Ability to maintain knowledge of deposit, loan, and digital banking services • Strong written and verbal communication skills • Proficiency in using Microsoft Office products and standard office equipment How To Stand Out (Preferred Qualifications) • Previous experience in a contact center environment • Familiarity with banking regulations and compliance training • Ability to work independently and manage time effectively • Strong organizational skills and attention to detail #Banking #CustomerService #RemoteWork #ProfessionalDevelopment #FlexibleSchedule At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!