French Wholesale Customer Service Representative

Are you determined, enthusiastic and motivated in providing excellent customer service within the wholesale sector? If so, then look no further! We currently have an exciting opportunity for a Wholesale Representative that has a passion for the fashion industry and is seeking for their next challenge. The main responsibilities in this role will be looking after B2B wholesale clients within the fashion industry. You’ll be their point of contact when our customers need anything – and will help manage their accounts day to day. In this role you will: •Be the main point of contact for our independent B2B customers. •Respond to all enquiries, requests and issues from customers, and ensure these get fully resolved in an efficient way. •Help with the admin that goes into managing our customer relationships, from arranging promotions, sending information and samples as needed and helping manage the client’s product catalogue. •Process the daily orders to system and work with Warehouse... team to ensure goods are shipped on time – along with planning the week’s shipments together with our Logistic Team. Skills and experiences for this role: •Must be fluent in French •Someone with customer service experience within wholesale is essential •Great interpersonal skills both on the phone and email writing. •Understanding of logistics/import/export in the international markets •Target driven and determined but with a strong sense of helping the customer find the right solutions for their business. •Strong admin skills: organised, great time management and good with Excel. If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to [email protected] Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our clients requirements Apply Job!