Patient Account Representative-Call Center/Customer Service (REMOTE)

Employer Industry: Healthcare Services Why Consider This Job Opportunity... • Remote work position supporting multiple healthcare facilities • Opportunity for career advancement and growth within the organization • Engage in meaningful work that directly impacts patient care and satisfaction • Supportive and collaborative work environment • Chance to enhance your skills in customer service and medical billing What To Expect (Job Responsibilities) • Answer and make phone calls to patients, insurance companies, and hospital departments • Update and document financial data to ensure accurate reimbursement • Participate in accounts receivable clean-up projects and other assigned tasks • Provide training to new or existing staff as directed by leadership • Work towards reducing call and wait times to improve customer satisfaction What Is Required (Qualifications) • High School Diploma or GED Equivalent • Basic computer skills, including knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook • 1-2 years previous customer service experience • General accounting and bookkeeping skills • Ability to communicate effectively, both verbally and in writing How To Stand Out (Preferred Qualifications) • Experience with systems or applications such as Epic or SSI • Familiarity with medical billing and medical terminology • Demonstrated leadership qualities and initiative in a team environment #HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #MedicalBilling "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer." Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!