Client Support Coordinator

The Offer • Work in a company with a solid track record of performance • Work alongside & learn from best in class talent • Flexible working options Ideal Candidate Key Responsibilities: • Efficiently onboard new users and agents, guiding them through our processes. • Communicate clearly and effectively with agents from various countries. • Build strong relationships with clients, fostering a collaborative environment. • Address and resolve client queries promptly to ensure satisfaction. • Gather and report client feedback to enhance our services. • Provide basic technical assistance and troubleshoot issues related to our platform. • Stay updated on our products to deliver accurate information to clients. • Collaborate with team members to ensure cohesive support. Work Hours: • 7 PM to 3 AM IST What We Offer: • Permanent work-from-home position with a flexible setup. • Opportunities for professional growth and skill development. • A supportive team environment with exposure to an... international client base. The Profile Qualifications: • Excellent communication skills in English (verbal and written). • Freshers are encouraged to apply; no prior experience is required. • Strong willingness to learn and adapt in a fast-paced environment. • Basic tech-savviness; familiarity with CRM tools is a plus. • Ability to engage effectively with clients from diverse backgrounds. • Strong organizational skills and attention to detail The Employer Our client is a leading global technology company that integrates platforms to deliver productivity. Our client combines strategy, design, and software engineering to help businesses succeed Apply Job!