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Front Desk Shift Supervisor

Remote · USA Full-time New today

Job Summary of Front Desk Shift Supervisor: Hilton has established itself as a trailblazer in the hospitality industry by introducing innovative ideas, maintaining high-quality standards, and achieving success. They are currently searching for a Front Desk Shift Supervisor to help maintain these standards. Responsibilities of Front Desk Shift Supervisor: • Manages front desk operations including staff management. • Provides assistance, recommendations, and management to ensure that customers are consistently satisfied. • Delegates responsibility and teaches team members the intricacies of their work. Keeps track of the number of people in the lobby and adjusts staffing levels as needed. • Resolves customer complaints. • Directs, mentors, plans, and assesses the work of individuals under their supervision. Integrity: We prioritize honesty, openness, and ethics in all our actions and decisions: • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following • key attributes: Quality Productivity Dependability Customer Focus Adaptability Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. • Hospitality - We're passionate about delivering exceptional guest experiences. • Integrity - We do the right thing, all the time. Benefits of Front Desk Shift Supervisor: • Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. • Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. • Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its Link Removed. Apply Job!

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