Insurance Verification Representative
Description: Responsible for supporting functions that assist in creating and driving a culture of empathy, service excellence and delivery of patient centered care Verification of insurance eligibility, benefits and obtaining authorization for insurance carriers for all outpatient office visits and procedures Must project a positive image of the organization and department Accounts are completed in a timely manner in support of patient satisfaction Completes the checklist and document co-pay Assists in educating and acts as a resource to patients, primary care and specialty care practices Communicates with patients and/or departments regarding authorization denial Requirements: High School Diploma or equivalent Computer literate (EPIC scheduling and registration application experience a plus) Strong written and oral communication skills Able to work in a team environment Graceful under pressure and stressful situations Demonstrated knowledge of insurances, including authorization/referrals guidelines and requirements Demonstrated ability to communicate effectively in written and verbal form Bi-lingual knowledge a plus Demonstrated ability to communicate effectively with physicians, customers, teammates and other staff Ability to interact and assist patients of all ages, cultural background and with special needs Ability to work under a high level of stress with time constraints while maintaining composure Maintain a high level of diplomacy when dealing with stressful situations Is innovative, proactive and resourceful in problem solving Any appropriate combination of relevant education, experience and/or certifications may be considered. Benefits: Competitive salaries Comprehensive benefits package including medical, dental, tuition remission and more. Apply Job!