Junior Escrow Assistant (Homeward Title)

This role will be based in-person in our Austin office and may occasionally require weekend availability which would be considered overtime. About Homeward Buying a home should be an exciting milestone. But all too often, it’s stressful, especially in a competitive market or when you’re buying and selling at the same time. So we’re redesigning the homebuying experience. We’re a fast-paced real estate fintech startup that teams empowers agents to help homebuyers buy with cash. We buy homes on behalf of our partners’ clients with our cash, then the client buys the home back from us. Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018. In fact, he bought our first customer’s home with his own life savings. Today we offer two services — Buy with cash and Buy before you sell — in Texas, Colorado, and Georgia. We’re backed by top-tier venture investors, including Adams Street, Javelin, and LiveOak. We’ve raised more than $25 million in equity to grow the business, and have secured more than $100 million in debt to buy homes for our customers. Our leadership team includes experts from the real estate, mortgage, and technology industries. About the opportunity Homeward Title is looking for a Junior Escrow Assistant to join our team to work on Texas transactions.This person is responsible for providing an impeccable experience to our customers and agents as it relates to our Title & Escrow operation - while working closely with our Title and Escrow team members. Responsibilities will include: • Opening files, ordering title documents, payoff documents, estoppel letters, taxes, and other administrative items that could arise related to the closing • Communicating to the customer their closing details before handing it off to our Escrow Officer to work on the closing • High levels of accuracy, attention to detail, and the ability to prioritize, multi-task, and focus on deadlines • Providing an incredible customer experience by being informative, responsive, patient, and friendly in all interactions About you: • 1+ years of experience working on transactions in a pre-closing capacity • Knowledge of legal documents with ability to analyze and evaluate documents as they relate to residential real estate closings • Software experience with Ramquest or Qualia strongly desired. Experience with other title production software such as Softpro, Resware, LandTech, or similar software will also be considered. • Experience with Title transactions in Texas • Excellent verbal and written communication skills. Professional communication skills with clients • Strong problem-solving, analytical, and organizational skills. Deadline-driven. • Resilient team player - we are a start up so ability to roll with the punches and adapt to change is key Our Values THE GOLDEN RULE Whether we’re dealing with colleagues or customers, we follow The Golden Rule, treating others the way we want to be treated. It’s a simple rule, but it’s also significant: we don’t prioritize money or growth over people, and we practice empathy at every opportunity. CALM FOCUS We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. So it’s important that we focus on the larger objective rather than rushing from one task to the next. If something is out of scope, we say “No.” If something feels rushed, we pump the brakes. This calm focus helps us create solutions our customers love. ONE TEAM, ONE DREAM Big problems require big solutions. We look at our customers’ experience holistically, and recognize that solving them requires collaboration across teams. This approach extends to cooperation among our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title — and produces a more integrated homebuying experience. Apply Job!