Technical Support Engineer (Entry Level)
End User Services Analyst Job Location: 4 Irving Place, Manhattan, NY 10003 Work Model: Onsite with Travel Requirements Travel Requirements: This is a 100% onsite role, and the resource might have to travel once a week to different locations within NYC with expenses paid Experience: 1 to 5 years Required Skills: Field Services Great communication skills to work with customers Ability to diagnose problems with equipment and great mechanical aptitude Professional attitude Other Requirements: Valid Driver's License Should be able to report onsite daily - No remote/hybrid work permitted. Responsibilities: Perform customer support tasks. Perform all on-site activities related installation, repairs, management, and maintenance. Track and document the progress of requests. Perform troubleshooting. Identify all issues. Suggest and implement solutions. Operate vehicle in a safe manner. Qualifications: Strong background in field services. Experience with software and tools. Proficiency in data visualization techniques. Excellent analytical and problem-solving skills. Strong communication and collaboration abilities. Keen attention to detail and accuracy. Years of Experience: 1-5 Years of Experience Apply Job!