Digital Service Representative
Are you looking for a challenging and rewarding role that combines sales and service skills with technical expertise? As a Digital Service Representative at Walt Disney World Resort, you will play a critical role in delivering exceptional digital experiences for our Guests. This hourly position is based in an inbound contact center located at Disney Central in Orlando, Florida. You will attend a paid training class where you will participate in multiple performance assessments. The operating hours of Disney Central are from Sunday through Saturday, 05:45 a.m. -12:15 a.m.
Key Responsibilities
This role involves: Assisting Guests with their digital experience Providing solutions to Guest inquiries Participating in performance assessments
Requirements
To be successful in this role, you will require: Excellent communication and problem-solving skills Knowledge of Disney products Experience in a customer service or contact center environment
About Us
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. We offer a range of benefits to support your overall well-being and career growth. Apply Job!