FOS – Technical Writer, DPS

UNITED STATES, GEORGIA, ATLANTA DELTA PROFESSIONAL SERVICES 20-FEB-2025 REF #: 27488 HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES) The Flight Operations Support Technical Writer is responsible for the standardization and quality of assigned technical, procedural and/or policy manuals. • Responsible for organizing, maintaining and communicating pilot policies and procedures, including time critical bulletins and sensitive security information • The Technical Writer maintains familiarity with relevant fleet issues and is responsible for processing and producing high-quality content as directed and coordinated through the Technical Writer – Team Lead • Interfaces directly with Delta fleet leadership and respective FAA designee for content/manual related issues. • Translates and distills input from subject matter experts into clear, highly readable, professionally formatted products • Authors bulletins and manual revisions for operating manuals, system description manuals, training manuals, checklists, emergency handbooks, and/or assorted guides for assigned fleet(s) • Solicits and receives continuous feedback for improvement from line pilots, instructors, and line check pilots, regulatory and technical professionals. • Researches and analyzes source documents and regulatory information (Federal Aviation Regulations, Airworthiness Directives, Notices of Proposed Rulemaking, etc.), manufacturer’s information (manual revisions, directives, alerts, etc.) and internal technical documentation • Responsible for the version control of manuals, documentation source control, and file managemen • The Technical Writer role contributes directly to the safe, on-time performance of the airline, and the achievement of Flight Operations objectives • Practices safety conscious behaviors in all processes and procedures. • This role is 30-40 hours per week BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING • Space Available Personal Travel to include eligible dependent • Medical, Dental and Vision Plans available • Profit Sharing (for years 2023 forward) • 401(k) match (following one year of service) WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS) • Consistently prioritizes safety and security of self, others, and personal data. • Embraces a diverse set of people, thinking and styles. • Possesses a high school diploma, GED, or high school equivalency. • Is at least 18 years of age and has authorization to work in the United States. • One year of training related work experience • Ability to multi-task in fast-paces environments • Ability to work in both a team and independent environment • Must possess basic to intermediate skills in Microsoft Outlook and Word WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS) • Knowledge of Federal Aviation Regulations (FARs) and associated guidance • Previous airline experience • Basic to intermediate skills in Microsoft Visio, PowerPoint, and Excel • Basic to intermediate skills in Adobe FrameMaker or similar authoring platform • Experience using Content Management Systems (CMS) • Smartsheet proficiency • Experience using Adobe Acrobat Apply Job!