Salesforce Administrator (Remote)

This Role is 100% Remote! Salesforce Administrator Job Summary: • The Salesforce Administrator will work with an agile, cross-functional team of project managers, business stakeholders, and other technical resources to continually enhance the company’s integrated Salesforce solution. • This individual should have a passion for creating repeatable and scalable solutions to drive continual improvement and increase user satisfaction. • The administrator should feel comfortable working collaboratively to communicate design options, assist change management, and adhere to governance requirements. Essential Functions: • Serve as a technology lead for Salesforce and communicate/collaborate at a high level with business owners and other technology team members • Collaborate with stakeholders, understand business needs, and define requirements to guide implementation • Design and implement repeatable and scalable solutions to fulfill business needs • Work with business stakeholders to enhance/maintain Salesforce digital experience sites (aka communities/portals) • Troubleshoot issues, identify root causes, resolve bugs and errors, and implement optimal solutions to resolve issues at the source • Assist with data management to improve quality and cleanliness • Work with external consultants as needed • Manage Salesforce change control for both new functionality requests and environment management • Own system documentation for Salesforce, its integrations, and ongoing enhancements/updates • Manage Salesforce user access, security, roles, and profiles • Manage system maintenance, including security reviews, release updates, health check, and optimizer • Perform other duties as assigned or required; occasional night and weekend work is required Job Qualifications: Must possess the following competencies: • Ethics and Values • Drive for Results • Planning • Priority Setting • Problem Solving • Perseverance • Decision Quality • Self-Development Must possess the following technical knowledge, skills, and abilities proportionate to the job’s essential functions: • Proficiency with Salesforce’s declarative (out of the box) capabilities to prioritize configuration, when possible, vs. coding • Experience with workflow, process builder, flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports • Experience with Salesforce digital experience sites (aka communities/portals) • Familiarity with Salesforce software development lifecycle, sandbox environment management, and changeset deployment • Salesforce Administrator certification (nice to have) • Experience with DocuSign, Conga, Ardira, Adobe, Outreach, LinkedIn (nice to have) Education / Experience: • Two or more years of experience administering Salesforce • College degree; equivalent hands-on experience will be considered • Or any equivalent combination of education and experience that demonstrates the ability to perform the essential functions of this position This job description is a summary of job requirements and functions. It is not intended to be an exhaustive list of all responsibilities Apply Job!