Special Projects Digital Experience Strategist
About the position The Special Projects Digital Experience Strategist at Apple will play a pivotal role in enhancing the online shopping experience by leveraging generative AI technologies. This position focuses on expanding e-commerce tools across various platforms and countries, ensuring that customer experiences are personalized and engaging. The strategist will collaborate with cross-functional teams to drive business insights, optimize digital commerce strategies, and communicate effectively with senior leadership. Responsibilities Drive the development and execution of AI-powered customer experiences for Apple Retail. , Support the expansion of e-commerce tools to new platforms and countries. , Analyze industry trends and consumer insights to identify new business opportunities. , Oversee end-to-end planning and program management for new features and projects. , Provide feedback on designs and solutions in cross-functional forums. , Synthesize data-driven insights into actionable recommendations for digital commerce strategies. , Lead key business decisions and track priorities to influence roadmap planning. , Author and present strategic briefs to inform cross-functional partners about business priorities and performance. Requirements 3+ years of work experience, with at least 1 year in an e-commerce, strategy, customer experience, and/or AI-related role. , Excellent analytical skills with a focus on data-driven decision making. , Strong verbal and written communication skills, including proficiency in Keynote and PowerPoint. Nice-to-haves Experience working on significant customer-facing generative AI experiences or tools. , Knowledge of technology trends such as AI and the global retail/e-commerce B2C industry. , Proven ability to build collaborative relationships with cross-functional teams. , Track record of problem-solving in ambiguous situations with attention to detail. Benefits Health insurance coverage , 401k retirement savings plan , Paid holidays , Professional development opportunities , Flexible scheduling options Apply Job!