Customer Service Representative in Valrico, FL
Job title: Customer Service Representative in Valrico, FL at Clean and Press Solutions LLC
Company: Clean and Press Solutions LLC
Job description: Tide Cleaners has been providing top-quality dry cleaning services to our community for years! We pride ourselves on exceptional customer service, attention to detail, and creating a welcoming environment for our customers.We’re looking for a friendly, detail-oriented Customer Service Representative to join our team! If you enjoy working with people, have great organizational skills, and thrive in a fast-paced environment, we’d love to hear from you!Key Responsibilities:
- Greet customers warmly and assist them with their dry cleaning and laundry needs.
- Receive and inspect garments, noting any special instructions or concerns and tagging those that may need hand spotting or stain treatment.
- Ensure orders are accurately tagged to be laundered or dry cleaned.
- Operate a point-of-sale (POS) system to process orders and payments.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Maintain a clean and organized workspace.
- Follow the Company protocol for new customer sign-ups.
- Assist with other tasks as needed to ensure smooth operations.
- Previous experience in customer service or retail (preferred but not required).
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask effectively.
- Comfortable using computers and POS systems.
- Reliable, punctual, and able to work Monday-Friday from 8:45am-6pm including occasional Saturdays from 10am-5pm when needed.
- Ability to stand for extended periods and lift up to 30 lbs as necessary.
- Potential for growth.
- Friendly, team-oriented work environment.
- Employee discounts on dry cleaning services.
- Training provided – no prior dry cleaning experience required!
- Day shift
- Evening shift
- Morning shift