Virtual Asssistant (Outbound Calling)

Job title: Virtual Asssistant (Outbound Calling) in Frederick, MD at Somewhere Company: Somewhere Job description: Position : Virtual Asssistant (Outbound Calling)Work Hours (Client) : 8am - 5pm EST | Mon - FriPay Range : $1000 - $1500 USD/month (varies based on skill set and experience level)Location of Search : Any RegionWork Location : REMOTECompany/Client Overview:In 2016, the foundation of the company was laid with a deep commitment to integrity in Frederick, Maryland. Driven by a need to maintain ethical standards that had become challenging under a former employer, three brothers, along with passionate locals, decided to create a company that embodied their values. This unity of purpose and dedication to doing things right led to the establishment of the company.Operating from our current office at 930 North East Street in downtown Frederick, we continue to uphold the principles that inspired our founding. The company was born from a desire to transform the construction industry through high standards of quality and an unwavering commitment to customer satisfaction, making a positive impact on every project and community we engage with.Duties and Responsibilities:We are seeking a Virtual Assistant with a strong voice, a bold personality, and a proven background in high-volume phone environments. This position requires someone who is confident handling outbound and inbound calls, managing email communications, and performing accurate data entry. You’ll be a key part of our operations, supporting homeowners and helping drive administrative efficiency.

• Make and receive calls to/from homeowners and insurance companies
• Input and manage data in internal systems with accuracy
• Respond to emails in a timely, professional tone
• Follow up on leads and maintain records of communication
• Assist with claim-related support tasks and updates
• Collaborate with team members to move processes forward smoothly

Minimum Requirements:Language requirement: Excellent English Communication Skills (accents are totally fine as long as they speak clearly and can be easily understood)Experience: 3+ years of related experience

• Excellent phone communication skills with clear, understandable English
• Strong and confident personality – able to lead conversations
• Comfortable with high-volume call environments
• Previous experience in collections, sales, or homeowner outreach strongly preferred
• Able to work with call-tracking expectations
• Detail-oriented and tech-savvy
• Reliable internet connection and good phone etiquette

Expected salary: $1000 - 1500 per month Location: Frederick, MD Apply for the job now! Apply for this job