Licensed Customer Service Agent
Job title: Licensed Customer Service Agent in Dallas, TX at PuzzleHR Company: PuzzleHR Job description: Overview, Responsibilities, Qualifications Now Hiring: LICENSED Customer Service Agent Location: Dallas, TX | Remote Salary: Competitive + Awesome BenefitsAre You Ready to Level Up Your Career?At Texan Insurance, we don’t just sell insurance—we build relationships, protect dreams, and empower our team to succeed! If you’re a detail-oriented, customer-loving, problem-solving insurance pro, we want YOU on our team.What You’ll Be Doing✅ Assisting clients with policy questions, updates, and claims like a total pro. ✅ Keeping our clients happy by providing A+ customer service via phone, email, and in person. ✅ Managing policy renewals, endorsements, and changes—accuracy is your middle name! ✅ Working with insurance carriers to ensure smooth transactions and top-notch service. ✅ Supporting Account Managers with quotes, reports, and client correspondence. ✅ Identifying opportunities to cross-sell/upsell and help clients maximize their coverage.What You Bring to the Table 5+ years of experience in personal lines insurance (Independent Agency preferred). Active P&C License—you’re legit! Stellar communication and customer service skills that make clients feel valued. Insane attention to detail—you catch what others miss. Proficiency in insurance software (AMS360, Applied Epic) & Microsoft Office Suite. ⚡ Ability to multitask like a pro in a fast-paced environment.Why You’ll Love Working Here✨ Competitive Compensation – Because great talent deserves great pay! Amazing Benefits – Health, dental, vision—you’re covered. 401(k) with Company Match – Free money for your future! Generous PTO & 9 Paid Holidays – Work-life balance? We got it. Career Growth & Training – We invest in YOU with personalized training and development. Give Back to the Community – 16 hours of additional PTO for volunteering. Fun, Supportive Team – We work hard, play hard, and celebrate success!Join the Texan Insurance Family!If you’re looking for a dynamic, rewarding career where your work makes a difference, apply today! We can’t wait to meet you. Expected salary: Location: Dallas, TX Apply for the job now! Apply for this job