Digital Support Specialist (Bilingual/Spanish-speaking preferred)
Job title: Digital Support Specialist (Bilingual/Spanish-speaking preferred) in West Valley City, UT at Deseret First Credit Union
Company: Deseret First Credit Union
Job description: There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you:
- 12 paid holidays
- Competitive compensation
- Benefits, perks, and discounts worth a double-take
- A positive atmosphere and co-workers who truly care
- Enjoyable activities and wellness initiatives
- Work-from-home flexibility
- Reviews Mobile Deposits and monitors for “red flags” to mitigate fraud
- Responds to members’ electronic messages
- Owns the member experience by recommending credit union products and services to existing members
- Takes incoming calls from members to assist them with account needs and transactions
- Opens and maintains accounts
- This job description is not an exhaustive list of all job duties; other duties may be assigned at any time
- High school diploma or GED and at least 6 months of industry experience required
- Bilingual/Spanish-speaking highly preferred
- Must be friendly, energetic, personable, and service-oriented
- Able to initiate conversations and build relationships
- Works well in a team environment
- Ability to recommend products and services that will be beneficial to our members
- Superior oral and written communication skills
- Creative in providing member solutions
- Able to adapt to change and to new technologies
- Ability to multi-task and work well in a fast-paced position
- Presents oneself in a professional manner
- Capacity to work efficiently under minimal supervision
- Familiarity with Microsoft Office programs with ability to learn new software programs