Apply Now: Intake Specialist- Work from Home after 14 days!
Role Snapshot:
- Location: Remote
- Compensation: a competitive salary
- Position: Intake Specialist- Work From Home After 14 Days!
- Start Date: Immediate openings available
- Company: Workwarp
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Fantastic opportunity to join the Hiring Company team!!!!!! Hiring Company, LLC is seeking motivated individuals to work in our call center assisting customers with tier 1 calls for our client. Candidates should have strong verbal and written skills, strong attention to detail, a desire to get the job done right, and experience working multiple applications simultaneously... In need of both English and Spanish candidates. This is a hybrid schedule, some time will be in center and from home. Schedule will be discussed during interview Job Responsibilities  Serve as the first contact for applicants; taking incoming calls and accurately entering the information into various systems.  Navigate through multiple systems to access the appropriate information in order to provide the correct service and complete a first-call resolution for customers.  Determine the proper protocols for follow-up calls in a timely and efficient manner.  Possess the ability to properly de-escalate upset callers to provide the best possible service in a timely manner.  Performs additional duties within the department as needed. Required Qualifications And Experience  Call center experience with handling inbound calls is preferred  Excellent verbal and written communication skills  Collect, interpret, and type information efficiently and accurately  Excellent listening and empathy skills  Ability to navigate multiple programs simultaneously  Accurate keyboarding skills, Typing speed of 25 wpm or more  Detail-oriented  Problem-solving and decision-making abilities  Strong multi-tasking skills  Ability to demonstrate empathy and handle stressful situations  Bilingual in English and/or Spanish  High School Diploma or GED Apply now for an immediate interview! We help candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!Â
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