Enterprise Rent-A-Car – Work From Home Customer Service – Reservation Sales Representative – Nashville, TN

Remote · USA Full-time New today

Job title: Work From Home Customer Service - Reservation Sales Representative Company: Enterprise Rent-A-Car Job description: Responsibilities

Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide
Receive and apply feedback from managers to improve call quality
Efficiently guide conversations and apply sales techniques to convert calls into reservations
Provide excellent customer service
Strive to meet and exceed monthly personal and department metrics
Adhere to a set full time schedule

Equal Opportunity Employer/Disability/Veterans #LI-REMOTE

Qualifications

Must currently live in the state of Tennessee
Must currently live in Nashville or the immediate surrounding area
One year of sales or call center experience required
Permanent residence with a defined working space that is free of distractions
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must be at least 18 years old
Must be willing to travel to Nashville to complete the I-9 process, in person, if hired

WFH Technical Qualifications for your home office:

Must have a Windows PC or Mac (no Chromebooks) with compatible OS versions: Windows 10 or macOS (newest version)
Must have a computer USB headset with microphone
Must have a webcam, both built-in and detached webcams are acceptable
Must have reliable and consistent high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)
Minimum upload speed of 2mbps and minimum download speed of 5mbps
Use of wireless, hotspot or WiFi “air cards” are NOT ALLOWED
The address on your application must be your current, accurate permanent address
Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements

Expected salary: $16.5 per hour Location: Nashville, TN Apply for the job now! Apply Job! Apply to this Job