Immediate Hiring: Virtual Customer Service Associate
workwarp is actively recruiting for the role of Virtual Customer Service Associate! This position is based in Remote and we are looking to fill it quickly. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is a competitive salary, reflecting our commitment to attracting the best.
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Description:  Fully remote position  Help people by taking calls and understanding customers needs  Create positive experiences for members as part of the Customer Experience team Requirements:  1+ yr Call Center experience  Answer incoming phone calls throughout scheduled shift  Assisting customers with healthcare claims and enrollment  A warm and friendly approach developing a good rapport with a caller  Must be able to de-escalate and manage difficult calls  Must strive to be professional, level-headed, to provide consistent, high-quality customer support  Calls require excellent listening skills, research and attention to detail  Up to 12 applications on one call  Strong navigation skills, quickly transition from one task to another  Proficient with dual monitors  Excellent communication skills  Minimum 25 WPM typing  Keyboard shortcut knowledge  High school diploma, GED  Must reside in the US  Successfully complete the mandatory paid 4-week training with 100% attendance Benefits:  Flexible scheduling  Work-from-home opportunities  Paid training  Paid orientation and mandatory events  Direct deposit payments Apply Job!Â
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Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
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