Sales Support Representative (Flexible Schedule)

As a Remote Sales Support Representative, you will play a critical role in helping our sales team succeed by providing administrative assistance, coordinating customer communications, and ensuring a seamless sales process. This position offers flexibility in work hours and location, making it ideal for self-motivated professionals who thrive in a dynamic environment.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

• Support sales representatives with preparing proposals, quotes, and contracts.

• Manage and update CRM records, ensuring all customer interactions and transactions are accurately documented.

• Follow up on leads, schedule appointments, and assist in pipeline management.

• Prepare sales reports and performance metrics as needed.

• Process orders, track shipments, and resolve issues related to order fulfillment.

• Collaborate with cross-functional teams, including Marketing, Operations, and Customer Support.

• Assist with onboarding new clients and maintaining ongoing customer relationships.

Qualifications

• High school diploma or equivalent (Associate or Bachelor’s degree preferred).

• 1–2 years of experience in sales support, customer service, or administrative assistance.

• Proficiency with CRM systems (e.g., Salesforce, HubSpot) and MS Office or Google Workspace.

• Strong communication and organizational skills.

• Ability to work independently and manage multiple priorities.

• Comfortable working in a remote environment and using online collaboration tools.

Benefits

• Flexible scheduling to support work-life balance.

• Remote work with provided equipment and technology stipend.

• Professional development opportunities.

• Paid time off, holidays, and performance incentives.

Work Hours

• Flexible part-time and full-time shifts available.

Originally posted on Himalayas