Appointment Setter - Remote

The Shawnee Housing Authority is seeking a highly motivated and enthusiastic Appointment Setter to join our team. We are a non-profit organization dedicated to providing safe, affordable, and quality housing options to low-income families and individuals in the Shawnee community.

As an Appointment Setter, you will play a crucial role in our organization by scheduling appointments for our housing counselors with our clients. This is a remote position, so you can work from the comfort of your own home. You will be responsible for contacting clients via phone and email, and maintaining an efficient and organized schedule for our housing counselors. This position offers a flexible work schedule, the opportunity to work from home, and the potential for growth within our organization.

Key Responsibilities:

- Contact clients to schedule appointments for housing counselors

- Maintain accurate and up-to-date schedules for housing counselors

- Communicate effectively with clients via phone and email

- Liaise with housing counselors to ensure all appointments are properly scheduled

- Provide exceptional customer service to clients

- Follow up with clients to confirm appointments and provide any necessary information

- Must meet or exceed weekly appointment setting quotas

- Continuously improve appointment setting strategies and processes

- Other related duties as assigned

Qualifications:

- High school diploma or equivalent required

- Minimum of 1-year experience in appointment setting or outbound calling, preferably in a remote setting

- Excellent communication and customer service skills

- Ability to work independently and efficiently in a remote environment

- Proficient in Microsoft Office and appointment scheduling software

- Positive and professional attitude with a strong work ethic

- Bilingual in Spanish is a plus

Benefits:

- Competitive salary

- Flexible work schedule

- Work from home opportunity

- Professional development and growth opportunities within the organization

- Supportive and collaborative team environment

At Shawnee Housing Authority, we value diversity and believe in creating an inclusive and welcoming work environment. We are committed to providing equal employment opportunities to all individuals regardless of their race, color, religion, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other legally protected status.

Join our team and make a difference in the lives of individuals and families in our community. Be a part of an organization that is dedicated to providing housing solutions that positively impact and empower our clients. Apply now!

Originally posted on Himalayas