Product Management - Manager/ Sr. Manager- Lending Platform

Title- Product Management - Merchant Lending

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

Expectation:

- Working closely with business, growth, design & cross-functional teams to understand product use cases, customer journeys, business applicability and impact of each use case.

- Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables

- Own end-to-end product lifecycle for lending journeys – merchant onboarding, credit decisioning, disbursement, repayment, and closure.

- Define and optimize funnels to drive adoption, reduce drop-offs, and improve approval/disbursement rates.

- Use data to identify bottlenecks, define hypotheses, run experiments (A/B), and track impact.

- Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management).

- Stay updated with RBI regulations, compliance norms, best industry practices and credit bureau practices.

Superpowers that will help you succeed in this role:

- Bachelor’s degree in engineering, computer science and/or related field with MBA from Top Tier colleges

- Having deep understanding of Lending in Product Management role building credit platform products Knowledge of Fintech/ BFSI/ Lending domain

- Solutions orientated within a high-energy and fast-paced work environment

- Exceptional customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features

- Possess excellent oral, written, verbal and interpersonal communication skills

Why join us:

Work with a high-performing and passionate product, design, and engineering team.

Shape the future of credit for millions of users.

Build at scale in one of India’s most dynamic and regulated spaces.

Flexible and inclusive work environment with fast decision-making and ownership.

Compensation:

If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.

It’s your opportunity to be a part of the story!