Remote Part-Time Pharmacy Technician & Customer Service Representative

Join Our Team and Deliver Exceptional Patient Care from the Comfort of Your Own Home!

We are seeking a highly skilled and compassionate Pharmacy Technician with excellent customer service skills to join our team in a remote, part-time capacity. As a Pharmacy Technician & Customer Service Representative, you will play a vital role in providing top-notch support to our patients, handling customer inquiries, and ensuring seamless pharmacy operations.

Key Responsibilities:

• Perform duties assigned by the Data Entry Manager, including answering phones, responding to orders and re-orders, and addressing customer inquiries in a timely and professional manner.
• Resolve client complaints and concerns with empathy and efficiency, ensuring prompt resolution and high customer satisfaction.
• Triage incoming faxes, clarify orders as needed, and maintain accurate records and documentation.
• Utilize strong attention to detail and organizational skills to ensure accurate and efficient processing of pharmacy orders and customer requests.

Requirements:

• Active NJ Board of Pharmacy, Pharmacy Technician License.
• Previous experience in pharmacy, with long-term care (LTC) pharmacy experience preferred.
• Knowledge of brand name and generic medications, as well as moderate to advanced computer skills.
• Excellent telephone etiquette, strong communication skills, and ability to work in a fast-paced environment.
• High school diploma or equivalent required; Frameworks/ECM knowledge a plus.

What We Offer:

• Competitive salary and benefit package.
• Opportunity to work with a diverse and dynamic team.
• Remote work arrangement, allowing for flexibility and work-life balance.
• Professional growth and development opportunities.

Our Commitment to Diversity and Inclusion:

At SpecialtyRx, we are dedicated to employing a diverse workforce and fostering an inclusive environment. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law.

Ready to Join Our Team?

If you are a motivated and compassionate Pharmacy Technician with excellent customer service skills, we encourage you to apply for this exciting opportunity. Apply now and take the first step towards a rewarding career with SpecialtyRx!