National Account Specialist

Job Description: The National Account Specialist is responsible for all aspects of National Account accounts payable including: auditing and editing the A/P online system and must take appropriate action to notify vendors of disputed items. The National Account specialist acts as a primary contact for specific National Account Vendors and liaison between MAP operations and National Account Vendors. In addition, the National Account Specialist will assist in supporting the MAP department with emergency transactions needs. Finally, the National Account Specialist must meet department goals of ensuring timely and accurate client billing as well as prompt responses to vendor and client inquiries. KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS Primary contact for specific National Account Vendors. Reconcile all National Account weekly/monthly billing tapes. Negotiate rejects and warranty claims issues with National Account Vendors. Complete a monthly audit with Chrysler. Reconcile monthly Cross Country invoice. Reconcile monthly Chrysler Service Net invoice. Process courtesy Purchase Order's. Bill back appropriate clients on weekly courtesy Purchase Order transactions. Update weekly and monthly invoice stats on excel graphs. Deposit checks and credit losses for refund / warranty claims. Assisting internal / external clients. Troubleshoot National Account vendor problems for MAP Advisors and Collision Mgmt. Other duties as assigned. LEADERSHIP RESPONSIBILITIES This position has no leadership responsibilities COMPETENCIES - SKILLS Strong communication skills written & verbal, including the ability to interact with internal and external clients at multiple levels. Organizational skills, including the ability to prioritize multiple tasks. Ability to perform/commitment to superior customer service. Strong analytical and problem-solving skills. Strong PC Skills EDUCATION AND EXPERIENCE Associates degree or equivalent and 2 or more years relevant work experience. JOB SPECIFICATIONS and WORK ENVIRONMENT Work Environment: This position is hybrid located in Schaumburg, Ill and operates in a professional office environment. Position Type/Standard Schedule: This is a full-time position, Monday through Friday. Hybrid (onsite 3 days, Wednesday in office is required) Travel: Travel is not required for this role. DISCLAIMER Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Our Benefits Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family. Pay Range: $39,600-$55,400 The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here. EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans. Together Let’s Go Far At Wheels, we believe that—together, as one team—we can achieve amazing things for our clients, for our team, and for our business. We have brought together an incredibly talented, diverse team of dynamic and innovative professionals who share a single-minded passion for leading customer service and client success. We value people who are courageous, determined, innovative and committed to doing the right thing. When you join our team, you’ll work alongside teammates who are passionate, friendly and smart. We foster a welcoming and inclusive environment for all, and we’re committed to helping one another continuously learn and grow. If you are interested in joining our team and helping us define the future of our industry, please check out our open positions here. Together Let’s Go Far. Apply To this Job Apply for this job