Regional General Adjuster- Property

Join our top-tier claims team to handle our highest-stakes property losses. Location: Remote/Field Based- Michigan is preferred, but we're open to talent in Ohio, Indiana, Illinois, or Wisconsin! Schedule: Monday - Friday 8:00am - 4:30pm - Work may occur outside of these hours. About the Role: The Regional General Adjuster - Property is a senior-level role responsible for leading the resolution of the most complex, high-exposure property claims across our operating territory. Working remotely with frequent travel, this position plays a key part in managing severe losses-often exceeding $500,000-and may involve coverage disputes, litigation, or structural rebuilds. The RGA serves as a subject matter expert for claims strategy, coverage interpretation, and vendor oversight, and frequently collaborates with senior leaders, attorneys, reinsurers, and field partners. What You'll Do:

• Manage a caseload of complex and high-value property claims with minimal supervision.
• Investigate, evaluate, negotiate, and resolve claims in accordance with legal and contractual obligations.
• Develop and implement claim strategies in collaboration with leadership and peers.
• Conduct or lead field investigations for large losses, structural failures, or high-severity events.
• Direct the use of vendors, independent adjusters, and forensic experts with a focus on cost-efficiency and outcomes.
• Communicate regularly with insureds, agents, attorneys (both plaintiff and defense), and reinsurers.
• Establish and monitor appropriate reserves and identify salvage or subrogation opportunities.
• Participate in litigation oversight and collaborate with internal legal resources or panel counsel.
• Mentor and provide technical guidance to peers and less experienced adjusters.
• Maintain accurate documentation and ensure compliance with regulatory and internal requirements.
• Support special projects, participate in committees, and provide insight into claims trends.
• Represent Hastings in depositions, hearings, or court appearances, as needed.

Additional Role Highlights:

• Serves as a subject matter expert on large property loss and claim handling best practices.
• Exercises discretion and independent judgment in handling files with significant financial exposure.
• Reports into the Large Loss Claim Supervisor and collaborates across Claims, Underwriting, Sales, and Loss Control.
• Requires frequent travel, including overnights, throughout our five-state operation region (IL,IN,OH,MI,WI).

What You'll Bring:

• Bachelor's degree or equivalent work and insurance experience.
• 10+ years of progressive claim handling experience with a focus on large complex property losses.
• Expertise in building construction, repair methods, and structural estimating.
• Strong negotiation, problem-solving, and critical thinking skills.
• Professional designation (AIC, CPCU, SCLA) preferred or in progress.
• Experience leading or mentoring claim professionals is preferred.
• Ability to navigate ambiguity and exercise sound, independent judgment.
• Strong communication skills, both verbal and written, with an ability to influence and advise.
• Proficiency with Microsoft Office and claim management systems.
• Valid driver's license and willingness to travel as required.

About Us: At Hastings Insurance, we're more than an insurance provider - we're a trusted partner to our agents, policyholders, and the communities we serve. For over 135 years, we've been helping individuals, families, and businesses protect what matters most and rebuild after loss. We're proud to be rated A (Excellent) by A.M. Best Company, recognizing our enduring financial strength and stability. While our heritage runs deep, we're always looking ahead. We embrace emerging technologies, cultivate strong partnerships with independent agents, and continuously evolve our products to meet the needs of today's customers. Our strategy is focused on responsible growth, expanding our reach while staying innovative, agile, and committed to personalized service. Our people are the heart of everything we do. Our talented team members - many recognized as industry experts - are passionate about delivering exceptional service, driving progress, and making a real impact. At Hastings Insurance, we foster a culture of collaboration, continuous learning, and appreciation for the diverse skills and ideas our employees bring. Our Commitment as an Employer: We believe that diverse perspectives and inclusive teams drive innovation and strengthen our organization. We're committed to fostering a workplace where every employee feels valued, respected, and empowered to contribute their best. We are proud to be an equal opportunity employer, and we make employment decisions based on business needs, role requirements, and individual qualifications-without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, appearance, disability, veteran status, family status, marital status, or any other legally protected characteristic. We also understand the importance of providing a welcoming and accessible experience for all candidates. If you require accommodation during the application or interview process, please reach out to our Talent Acquisition Specialist or contact us at 800-442-8277. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Apply tot his job Apply To this Job