Program Manager, Trust & Safety Policy

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 73+ million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com. We are looking for an experienced, detail-oriented, proactive Program Manager to join Reddit’s Trust & Safety Policy (TSP) team. TSP protects the expression rights, safety, and private information of communities across Reddit through strategic policies and solutions that manage defensible risk and promote responsible business practices. The team is comprised of five policy pillars – ads policy, intellectual property policy, legal removals policy, platform safety policy, and user data policy – and is responsible for a wide variety of issues including handling global legal requests for user account information and content removal, intellectual property issues, data protection requests, child safety initiatives, advertising, content, and product policy development, regulatory readiness, and transparency reporting. This critical role will report to the head of our TSP Program Management function and be focused on increasing team effectiveness through key initiatives including facilitation of our quarterly OKR process, streamlining and consolidating tooling requirements, partnering with data scientists on improved analytics and metrics dashboards, enhancing our growing transparency reporting program, and other areas that will help set the team and other partner orgs up for sustained success in support of Reddit’s continued international growth. What You’ll Do:

• Partner with internal stakeholders on improved metrics and analytics dashboards supporting international scaling & efficiency efforts
• Help oversee team tooling initiatives, including gathering requirements, strategizing on solutions, and interfacing with product managers and engineers to strategically influence prioritization of critical tooling development
• Enhance Reddit’s transparency reporting program through strategic improvements
• Help with regulatory preparedness and responsiveness for product, tooling, and reporting impacts
• Orchestrate team feedback on new products, features, and regulations
• Partner with TSP leadership on strategic international growth planning and projects
• Support team objective and key results process to capture and track team priorities
• Implement a scalable program to organize policy and workflow documentation
• Advise on process and operational improvements through creative solutions
• Streamline team localization processes and related projects
• Identify and proactively communicate trends to inform strategies on policy and workflow development
• Develop trusted relationships with cross-functional partners to increase collaboration and effectiveness

What We’re Looking For:

• 3+ years of relevant program management in a technology company or in a legal organization
• BA/BS or equivalent education/experience (e.g., project management certifications)
• Experience facilitating regulatory readiness, transparency reporting, OKRs, supporting fast-paced operations, and/or internal tooling development
• Comfort with analyzing and organizing data, creating dashboards, and dealing with technical requirements
• Strong analytical skills to assess the root cause of the problem and drive towards an appropriate solution
• Effective collaborator with peers and cross-functional stakeholders to implement strategic initiatives
• Ability to excel and drive change in a dynamic, fast-paced distributed environment
• Familiarity with JIRA, Zendesk, Confluence and other team effectiveness platforms
• Superior organizational skills and attention to detail
• Strong written and verbal communication skills
• Connection to our mission of bringing community and belonging to everyone in the world
• Bonus : Tableau, Mode, SQL, and/or other data analytics and technical experience

Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/. To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is: $151,700—$212,400 USD Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected]. Apply To This Job