Contractor - Performance Management / Remote

Position Summary Contractor - Remote Work you'll do The service you'll provide to the Deloitte Project Team: support the Digital & Analytics team aligned to Performance Management (PM) technology. The US Talent Transformation Digital & Analytics team implements core, organization-wide Talent applications that support key Talent strategies and processes. Technology solutions are implemented or updated to provide an enhanced experience to our professionals and to help drive operational efficiency and effective improvements across Talent.

Responsibilities

• Support the Digital & Analytics PM Manager in operational support activities (including: maintenance of issue trackers, preparation of materials for Monthly Tech SME calls, updating job aids/system documentation as needed, maintaining PM activities calendar, etc.)
• Triage reported system issues and help troubleshoot towards resolution
• Help manage quarterly releases of new features within PM applications
• Support testing, cutover, and system training efforts as needed
• Coordinate with Talent process owners and subject matter advisors to manage change requests
• Leverage shared project team site(s) and OneNote to ensure structure and access to communications, materials, and documents for all project team members
• Schedule follow up calls, take notes, and distribute action items from discussions
• Collaborate with Talent, Consulting, and Deloitte Technology teams to deliver effective technology solutions

Qualifications

• Bachelor’s degree
• 5-7 years of relevant experience working in Operational Support Processes within Talent systems (preferably performance management experience)
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Proficient Microsoft Office skills (e.g., PowerPoint, Excel, OneNote, Word, Teams)

Preferred

• Organized and able to track details on issues, able to troubleshoot issues
• Strong communication skills with different stakeholders (tech team, end-users of system, supervising manager)
• Strong problem-solving skills and a consultative approach, with the ability to collaborate with team members on best practices
• Proficient in working in dynamic, complex, client-focused, and team-focused environments with minimal oversight, possessing an agile mindset
• Enthusiastic about the opportunity to work in developing, ambiguous, and challenging situations

Candidates interested in applying for this opportunity must be geographically based in the United States and must be legally authorized to work in the United States without the need for employer sponsorship We do not accept agency resumes and are not responsible for any fees related to unsolicited resumes. Deloitte is not the employer for this role. This work is contracted through a third-party whose employees provides services to Deloitte. The expected pay range for this contract assignment is $35 to $50 per hour. The exact pay rate will vary based on skills, experience, and location and will be determined by the third-party whose employees provide services to Deloitte. #Remote Expected Work Schedule Approximate hours per week About Deloitte Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It makes Deloitte one of the most rewarding places to work. As used in this posting, “Deloitte” means , a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Requisition code: 309478 Apply tot his job Apply To this Job