Engagement Manager, Epic Revenue Integrity

Engagement Manager, Epic Revenue Cycle (Revenue Integrity)

About Chartis

Chartis comprises 1,000 professionals who value working for a purpose-driven organization, people who have committed their careers to helping providers, payers, technology innovators, retail companies, and investors create and embrace solutions that reshape healthcare for the better. We work with over 900 clients annually to help make US healthcare more affordable, accessible, safe, and human.

Through our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors—we have created a culture that prioritizes respect for our clients, commitment to each other, and unwavering integrity. From physicians, nurses, healthcare executives, and community health leaders to strategists, digital advisors, transactions experts, and healthcare futurists, we bring a diverse set of perspectives to assess healthcare challenges from every angle.

Believing in what we do helps us attract and retain the best and brightest because the work we do every day makes a meaningful impact. This theme of believing in a better way forward is woven into our brand, Believe in better.

Chartis has offices in Boston, Chicago, New York, Washington D.C., and Nashville.

Remote work is allowed for this position. Some travel might be required.

Role Overview

Chartis is seeking an experienced Epic Engagement Manager to join our Revenue Cycle Practice. Engagement Managers are integral members of our consulting teams, leading healthcare provider clients in the full spectrum of revenue cycle-related Epic projects. Qualified candidates will have deep domain expertise in the revenue cycle, with specific expertise in revenue integrity workflows. This role is responsible for overseeing the planning, execution, and successful delivery of Epic implementation and optimization projects related to charging, coding, reimbursement, and billing compliance, ensuring financial accuracy and operational excellence.

This role is pivotal in aligning Epic Resolute, Charge Router, Hospital Billing, Professional Billing, and CDM configurations with best practices in revenue integrity, audit preparedness, and reimbursement optimization. As a client-facing leader, you will manage cross-functional teams, serve as a strategic advisor to stakeholders, and ensure that Epic solutions align with operational goals, regulatory requirements, and industry best practices.

This is a remote position with occasional client travel.

Responsibilities

• Project and Engagement Leadership

  • Lead implementation, upgrade, and optimization projects focused on revenue integrity areas within Epic.

  • Define project scope, timelines, and success metrics in collaboration with IT and finance leadership.

  • Ensure system design and workflows support charge capture, compliance, audit readiness, and denials reduction.

• Revenue Integrity Expertise

  • Provide guidance on Epic charge capture workflows, charge router logic, coding workflows, CDM maintenance, and billing edits.

  • Support departments in building compliant, optimized workflows that align with CMS regulations and payer requirements.

  • Ensure system-generated charges are appropriate, accurate, and mapped correctly from downstream billing processes.

  • Collaborate with clinical departments to reduce charge lag, late charges, and missed reimbursement opportunities.

• Stakeholder Collaboration

  • Act as a trusted advisor to revenue cycle, compliance, HIM, and finance stakeholders.

  • Lead stakeholder meetings and steering committees, providing updates, risk mitigation strategies, and executive briefings.

  • Translate complex technical information into actional insights for business owners and end users.

• Team Oversight and Coaching

  • Manage a matrixed team of Analysts, Associate Consultants, Consultants, Systems Specialists, and Business Process Consultants.

  • Provide mentorship to junior team members.

Qualifications and Desired Skills

• 5+ years of experience leading Epic projects, including 3+ years managing projects related to revenue integrity.

• Epic certification in Resolute Hospital Billing, Resolute Professional Billing, Charge Router, HIM, or related modules.

• Proven success managing large, cross-functional Epic implementations or optimizations.

• Deep knowledge of Epic’s revenue cycle roadmap and integration points with revenue integrity.

• Experience with revenue integrity dashboards, audit preparation, and charge capture reconciliation tools.

• Strong understanding of healthcare finance, revenue cycle operations, and regulatory requirements.

• Excellent project management, stakeholder engagement, and communication skills.

• Analytical mindset with attention to accuracy, auditability, and risk mitigation.

• Ability to lead change across clinical, financial and operational domains.

Salary range: $150,000-$200,000, plus may be eligible for an annual discretionary bonus. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits.

At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.