German Customer Service Representative - Remote
Are you passionate about delivering a unique customer experience and have a natural drive to help people? No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for a world-leading manufacturer of road, mountain, triathlon, urban, fitness and electric bikes.
ManpowerGroup Greece, on behalf of our client, one of the largest BPO companies, is looking for a German Speaking Customer Care Representative.
Company’s HQ: Athens
Working Model: Remote or Hybrid in Greece
️You will be reporting to: Operations Manager.
What you will be doing:
- Manage inbound calls, emails, or live chats
- Provide accurate, valid, and complete information by using the right methods/tools
- Identify and assess customers’ needs to achieve satisfaction
- Meet personal/customer service team targets and call-handling quotas
- Follow communication procedures, guidelines, and policies
Requirements
- A C1/C2 level in German
- Fluency in English
- Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
- Proven customer support experience or experience as a client service representative
Benefits
100% work from home (anywhere in Greece)
Indefinite contract
Competitive remuneration package
Opportunities for international Career through the International Mobility program
Private health insurance + Dental Care
Recruitment Process:
· If you’re interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an interview.
· As for the next steps, there will be 2 more interviews with the client either in person or online.
(Recommended: For any questions regarding this opportunity, please contact directly Vassiliki Lampri to the following email: [email protected])
You can always check all our German Speaking roles here: https://www.manpowergroup.gr/
#Empoweringtalent#WebelieveinTalent#ManpowerGroupGreece
Originally posted on Himalayas
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