All roles

Site Manager

Remote · USA Full-time New today

Gopuff is seeking a

Site Manager to join the Field Operations team. We are looking for a self-starting and entrepreneurial leader. The Site Manager role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s operations as well as a team of independent Driver Partners.

Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers.

We put our customers first.

Responsibilities

  • Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems
  • Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
  • Training and coaching associates in the facility to work safely while following all standard work and processes.
  • Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
  • Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
  • Implementing and monitoring Safety and Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
  • Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
  • Create and implement plans to improve the safety, culture and financial performance of the facility
  • Qualifications

  • 6+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
  • Retail, grocery, military, restaurant or equivalent experience
  • Bachelor’s degree, preferred
  • Strong written and verbal communication skills
  • Strong skills with conflict resolution
  • Strong skills with team development and engagement
  • Proficiency in computer usage, email, and Google Suite
  • Ability to lead in an ever-changing environment
  • Proven track record of being a change agent with improving processes and efficiencies
  • Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
  • Ability to stand, bend, reach and walk during shifts
  • Ability to lift up to 49 pounds
  • Additional Information

    At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

    And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

    Like what you’re hearing? Then join us on Team Blue.

    Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

    Apply to this Job

    Related roles

    Senior Product Manager

    Remote · USA Full-time

    Process Lead

    Remote · USA Full-time

    Sales Floor Leader

    Remote · USA Full-time

    Client Executive - New Jersey

    Remote · USA Full-time

    Senior Sales Operations Specialist

    Remote · USA Full-time

    Senior Electronics Engineer

    Remote · USA Full-time

    Senior Data Engineer 3

    Remote · USA Full-time

    Analytics Engineer

    Remote · USA Full-time

    Director, Editorial

    Remote · USA Full-time

    Mid/Senior Frontend Developer (single project)

    Remote · USA Full-time

    Part-Time Weekend / Night Shift Customer Service Associate – Amazon Store

    Remote · USA Full-time

    Strategic Insights & Analytics Manager (Remote)

    Remote · USA Full-time

    Work From Home Call Center Sales ($12.10 - $16.10 / hour)

    Remote · USA Full-time

    Experienced Customer Service Representative – Amazon Work from Home Opportunities for Career Growth and Development

    Remote · USA Full-time

    BA-Azure

    Remote · USA Full-time

    Systems Engineer, New College Grad – 2026 (LATAM)

    Remote · USA Full-time

    Remote Working Virtual Assistant Wanted For Ongoing Work (US Based)

    Remote · USA Full-time

    Experienced Customer Chat Support Specialist – Remote Opportunity with arenaflex

    Remote · USA Full-time

    Entry-Level Remote Data Entry Specialist – Accurate Data Management, Cross‑Functional Collaboration, and Career Growth Opportunities at arenaflex

    Remote · USA Full-time

    Experienced Work From Home Customer Service Representative – Delivering Exceptional Amazon Customer Experiences

    Remote · USA Full-time