[Remote] Sales Operations Systems Analyst

Note: The job is a remote job and is open to candidates in USA. AssetWatch is a company dedicated to enhancing manufacturing uptime through innovative condition monitoring solutions. They are looking for a Sales Operations Systems Analyst to support and scale their go-to-market operations, focusing on CRM administration, user support, and data quality management.

Responsibilities

• Serve as a primary resource for day-to-day support of Salesforce and related go-to-market technologies
• Investigate, troubleshoot, and resolve system, process, and data issues reported by business users
• Partner with Business Systems and Development teams to document requirements, validate solutions, and support deployments
• Execute user acceptance testing (UAT) and assist in validating system enhancements before release
• Monitor system adoption and identify opportunities to improve user experience and process adherence
• Support technology implementations, migrations, and operational rollouts across the go-to-market organization
• Serve as a primary point of contact for inbound sales operations and systems requests
• Manage and resolve support tickets in a timely and professional manner
• Partner directly with Sales, Deal Desk, Customer Success, and Leadership teams to understand business needs and recommend solutions
• Communicate system updates, process changes, and best practices to end users
• Deliver occasional live trainings and create short enablement videos to support process adoption
• Monitor CRM data quality and proactively identify data integrity issues
• Manage duplicate records, account ownership, territory assignments, and enrichment processes
• Maintain integrations with enrichment and data providers such as ZoomInfo and similar platforms
• Identify trends and root causes of recurring data issues and recommend preventative solutions
• Support ongoing governance efforts to improve system accuracy, consistency, and scalability
• Document business processes, system configurations, and operational procedures
• Create and maintain training materials, knowledge base articles, and process documentation
• Identify opportunities for automation and operational efficiency improvements
• Assist in designing scalable workflows that improve user experience and reduce manual effort
• Support reporting and analysis related to territories, account assignments, capacity planning, pipeline hygiene, and operational performance
• Validate data used in forecasting, territory planning, and executive reporting
• Assist in identifying trends, gaps, and operational risks through data analysis
• Provide actionable insights that support decision-making across the go-to-market organization

Skills

• 2+ years of experience in Sales Operations, Revenue Operations, Business Systems, CRM Administration, or a related field
• Experience working within Salesforce
• Strong understanding of CRM data structures, reporting, and workflow management
• Experience managing data quality, deduplication, enrichment, and user support processes
• Understanding of CRM data structures, sales processes, and go-to-market operations
• Experience supporting business users, troubleshooting operational issues, and documenting requirements
• Experience participating in system testing, UAT, or technology implementations
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to explain technical concepts to non-technical stakeholders
• Highly organized with strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Experience with ZoomInfo, Clay, Gong, Nooks, or similar GTM technologies
• Experience with workflow automation tools such as Zapier
• Experience supporting territory management and account assignment processes
• Experience creating training content, documentation, or user enablement materials
• Familiarity with SaaS sales and revenue operations processes

Benefits

• Competitive compensation package including stock options
• Flexible work schedule
• Comprehensive benefits including retirement plan match
• Opportunity to make a real impact every day
• Work with a dynamic and growing team
• Unlimited PTO

Company Overview